Verizon Laying Off 100 Long Beach Workers Who Assisted with 411 Services

Verizon will be laying off around 100 employees who provide 411 information services from a Long Beach facility, the company confirmed this week. 

According to the Press-Telegram, a Verizon spokesperson said the employees are being let go because more customers are utilizing free online services to look up phone numbers and do not use the 411 service as much. The downsizing, however, is not part of a company-wide strategy related to 411 services.

“People are dialing 411 a lot less than they used to,” Verizon spokesperson Ray McConville said. 

The president of the union that represents the Long Beach-based employees said the layoffs will go into effect July 19 and the union is attempting to negotiate other positions within the company for the workers. If not, Verizon said the affected Long Beach employees will be offered severance packages or may be able to obtain similar jobs in Oxnard.

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Sarah Bennett is a contributor to the Hi-lo and the editor-at-large at the Long Beach Post. She is also a professor at Santa Ana College where she was once a student before transferring to USC to earn her bachelor’s and master’s degrees. Sarah has written about music, art, food and beer in local, national and international publications for over a decade. An L.A. native and longtime resident of Long Beach, she is the co-founder of Long Beach Zine Fest and managing editor at theLAnd magazine. She never sleeps.
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