West Long Beach community group is helping fix roads one photo at a time 

After hearing a resident complain about potholes and unfixed streets at a neighborhood meeting in West Long Beach this summer, Ngoc Nguyen knew she had to do something to let others know about the available services in the city.

“There’s a lack of information and knowledge of how we can bring about change in the community,” said Nguyen, who was born and raised in the Westside and is currently an administrative assistant principal at Rogers Middle School.

After that meeting, Nguyen created the “Fix Our West LB Streets” group made up of tech savvy volunteers equipped with smartphones and downloaded Go Long Beach applications.

The goal of the group is to walk and take photos of any issues they encounter and submit them on the Go Long Beach app as maintenance tickets for city staff to fix.

The app was launched in 2010 but is still unknown by some in the community. The public can request services for issues like potholes, graffiti and damaged signs.

On Sunday, Aug. 25, the group did just that.

Using her coordinating skills as a previous parks activities director, Nguyen rounded up over a dozen volunteers at Stephens Middle School.

The group was made up primarily of members of her church, Fountain of Life Covenant Church, which meets for Sunday services at the school, as well as associates from Long Beach Unified School District.

Nguyen herself is part of the church’s “Further” team, which focuses on helping develop the West Long Beach community. While having no physical location, the church runs a family center nearby and is behind the social enterprise 5,000 Pies on Santa Fe Avenue.

Paired in twos or threes, the volunteers walked up and down main streets like Santa Fe Avenue as well as residential roads looking for anything in need of repair.

After a few hours under the hot sun, volunteers submitted a total of 230 tickets to the city.

Nguyen said the goal is also for volunteers to engage community members while in the neighborhoods and show them how to request the services themselves.

“Our hope is that when we go out into the communities and when we meet residents to let them know that this is an opportunity to teach them about the Go LB app,” Nguyen said. “That way it’s the community having access to this and doing it on a regular basis.”

The next “Fix Our West LB Streets” event will take place at noon on Sunday, Oct. 20, at Stephens Middle School.

Support our journalism.

Hyperlocal news is an essential force in our democracy, but it costs money to keep an organization like this one alive, and we can’t rely on advertiser support alone. That’s why we’re asking readers like you to support our independent, fact-based journalism. We know you like it—that’s why you’re here. Help us keep hyperlocal news alive in Long Beach.

Stephanie Rivera is the immigration and diversity reporter for the Long Beach Post. Growing up as one of six kids in the working-class immigrant suburb of South Gate, she was taught the importance of civic engagement and to show compassion for others. After graduating from CSULB with a degree in journalism, Stephanie worked for Patch Latino and City News Service before coming to the Long Beach Post in 2015. An avid Harry Potter fan, Stephanie now lives in Bixby Knolls with her boyfriend and their bearded dragon, Austin.
- ADVERTISEMENT -

More