Long Beach City College Email, Enrollment Systems Down Due to Malware, School Officials Say

Long Beach City College’s (LBCC) tech team is currently working to bring back up multiple technology systems that have been down for two days due to malware, school officials said.

Malware is an umbrella term for various types of malicious software, including computer viruses and ransomware. The nature of the malware affecting LBCC’s systems is not currently known.

Systems not currently functioning include faculty and staff emails and the Student Viking System—which allows students to enroll and pay for classes.

“Some of LBCC’s technology systems are currently down including our LBCC.edu faculty and staff email, the Student Viking System, Payroll, and online schedule,” said LBCC Superintendent-President Reagan Romali in a statement. “However, things are still business as usual at LBCC—classes are still being held as scheduled.”

Romali called the incident a “small bump” in an otherwise normal day and said the college’s Information Technology Services are working hard to bring things back online.

School officials said there is no indication that data has been compromised at this time.

The source of the malware or how it ended up on the school’s system is not yet known.

“Our IT team have been prioritizing on fixing the problem at this point,” said LBCC spokeswoman Stacey Toda.

Click here for updates on the situation.

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Stephanie Rivera is the community engagement editor for the Long Beach Post. After graduating from CSULB with a degree in journalism, Stephanie worked for Patch Latino and City News Service before coming to the Long Beach Post in 2015.